The Amazon Way: Leadership Principles for 2021 w/John Rossman Ep#115

John Rossman is the Managing Partner of Rossman Partners, where he gives keynotes, and advises leaders and boards on digital strategy and innovation. John is a former Amazon Director who helped launch and scale the Marketplace business, and also ran the Enterprise business.

His new book is called The Amazon Way: Amazon's 14 Leadership Principles.

On this episode of the Strategy & Leadership Podcast, John joins our Managing Partner Anthony for his second time on the show to discuss becoming more customer centric, incorporating leadership principles into your organization, and much more.

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Here's a breakdown of the conversation:

• • What does it mean to be really customer centric? And why is that important?
  • Staying in the 'problem space' a little longer to create a better experience for the customer
  • His new book, The Amazon Way: Amazon's 14 Leadership Principles
  • Incorporating leadership principles into your organization

To learn more about John and his work, check out his website and his book, The Amazon Way: Amazon's 14 Leadership Principles. You can also connect with him on LinkedIn.

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